1. Who we are
DigitalHaalKhata is a trade name of MD Ansarul Mandal (Proprietor), trading as Digital Haal khata, GSTIN 06GPSPM2847N1ZY, Udyam UDYAM-HR-03-0163421, registered address C/158, Gali No. 3, Panchsheel Colony Part 2, Amar Nagar, Faridabad, Haryana 121003, India ("we", "us"). This policy explains what personal data we handle, why, and your rights under the Digital Personal Data Protection Act, 2023 and other Indian laws.
2. Two kinds of data
| Your account data | Your name, shop name, mobile number, email, address and GSTIN. We decide how this is used (we are the "Data Fiduciary"). |
|---|---|
| Your business records | Details you enter about your customers, vendors and staff, your sales, purchases, stock and photos. You decide how this is used; we only process it to run the Service for you. |
3. What we collect
- Account details you give when you register or update your profile.
- Business records and files you enter or upload (bills, photos, PDFs).
- Payment details: payments are handled by Razorpay. We receive the payment status and reference; we do not store your card, UPI PIN or bank login.
- Technical data: IP address, browser and device type, and logs, to keep the Service secure and fix problems.
- Website visits: our website uses Google Analytics to count visits (with IP anonymisation). The app uses only the cookies needed to keep you logged in.
- Contact form: your name, mobile number, shop name and message, if you write to us.
4. Why we use it
- To create your account and run the Service.
- To take payments and issue GST invoices.
- To answer your questions and give support.
- To keep the Service secure and prevent misuse.
- To follow the law (for example, tax records).
- To tell you about new features — only if you agree; you can say no at any time.
5. Who we share it with
- Hosting provider that stores the Service.
- Razorpay, for online payments (our subscription fees, and payments a shop has chosen to enable).
- Google Analytics, for website visit counts.
- WhatsApp, only when you choose to send a reminder from your own phone.
- Government authorities, only when the law requires it.
We do not sell personal data.
6. Where it is stored
Data is stored on servers run by our hosting provider. These servers may be located outside India (currently in Singapore). Any transfer follows Indian law, and we use providers who protect data with industry-standard security.
7. How long we keep it
- While your account is active.
- For 30 days after an account is closed, so it can be restored if closed by mistake; then it is deleted.
- Invoices and tax records are kept for the period the law requires (for GST, generally 72 months).
8. How we protect it
HTTPS encryption, passwords stored in hashed form, each shop's data kept separate, and access to our systems limited to people who need it. No system is 100% secure; if a breach affects your data we will tell you and the authorities as the law requires.
9. Your rights
- Know what personal data we hold about you.
- Correct or update it.
- Have it deleted (unless the law needs us to keep it).
- Withdraw consent you gave earlier.
- Name another person to use these rights for you if you cannot.
- Complain to us, and then to the Data Protection Board of India.
To use any right, email digitalhaalkhata@gmail.com or WhatsApp +91 80766 51737 from your registered number. We reply within 30 days.
If you are a customer of a shop that uses DigitalHaalKhata, please contact that shop first — they control your details. We will help them answer you.
10. Customer mobile app (Digital Haal Khata Customer)
Shops that use DigitalHaalKhata can let their customers view their own account in our Android app, Digital Haal Khata Customer. This section explains how that app handles data.
| How you log in | With the mobile number that the shop has saved for you. There is no password and you do not create an account in the app — the shop adds you in its DigitalHaalKhata software. |
|---|---|
| What the app collects | Only your mobile number (to log you in) and a login session code stored on your phone. Our server keeps a login session record (such as when you logged in) for security, and limits repeated wrong login attempts. |
| What the app shows you | Your own records with that shop: balance (baki / jama), purchases, payments, installment (kist) schedule and bills, which you can open or download as PDF. This information is entered by the shop; the app does not collect it from your phone. |
| What the app does not do | It does not read your contacts, location, photos, files, SMS or call logs. It shows no ads, does not use the advertising ID and does not use analytics or tracking tools. Nothing can be changed or paid from the app — it is view-only. |
| Sharing | Your data is shown only to you. It is not sold or shared with advertisers or other third parties. It is sent only between the app and our servers, using HTTPS encryption. |
| Who controls your records | The shop controls your customer record (Data Fiduciary). We process it on the shop's behalf. The shop can switch off app access at any time, after which the app stops showing that shop's data. |
| Log out and delete | Logging out or uninstalling ends the session on that phone. To ask us to delete your app data, follow the steps on our Delete your data page or email digitalhaalkhata@gmail.com. Login records are deleted; bills and tax records may be kept by the shop as Indian GST law requires (generally 72 months). |
11. Children
The Service and the customer app are not meant for anyone under 18.
12. Changes
We may update this policy. The date at the top shows the latest version.
13. Contact and complaints
Email digitalhaalkhata@gmail.com · Phone / WhatsApp +91 80766 51737, +91 93197 74472 · Monday to Saturday, 10 am to 7 pm IST. See Grievance Redressal for our Grievance Officer.